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Legal

Terms of Use

Version of 26 August 2026

These terms govern your use of the Mindarin app and the site mindarin.app. Please read them once in full.

1. Who these terms are with

Your contract is with Pik Production GmbH, Georgsstrasse 38, 30159 Hannover, Germany, district court of Hannover HRB 227341, represented by its managing director Jan Pulfer.

This agreement is between you and us only, and not with Apple. Apple is not a party to this agreement. We alone are responsible for the app and its content. If you obtain the app through another distribution channel, that channel's operator takes the place of Apple.

2. What Mindarin is, and what it is not

Mindarin is a note taking tool. You speak freely, the app turns that into text and sorts it into cards such as task, reminder, idea, shopping or note.

Mindarin is not an archive and not advice. Recognition and sorting work automatically and can be wrong: words get misheard, cards get filed under the wrong type, dates get read incorrectly. Check anything that matters yourself.

Do not rely on Mindarin alone for something whose loss would hurt, or for deadlines whose miss has consequences. The app is not a medical device, not legal or financial advice, and not an emergency system.

3. Requirements

You must be at least 16 years old. If you are younger, you may only use the app with the consent of a parent or guardian.

You need a suitable device, a current operating system and, for cloud processing, an internet connection. Without a connection, recording, typing, on-device sorting, saving and search keep working. You bear the cost of your own internet connection.

4. Your licence

We grant you a non-exclusive, non-transferable licence to use the app on devices you own or control, for your personal, non-commercial purposes. On Apple devices this licence is subject to the Usage Rules set out in the Apple Media Services Terms and Conditions, including through Family Sharing.

You may not rent, lease, lend, sell, redistribute or sublicense the app.

5. Your recordings and cards

What you record and what comes out of it belongs to you. We claim no rights to it and we do not use your content to train models.

You are responsible for what you record. Do not record anyone without their knowledge. In Germany, recording the spoken word that is not publicly spoken without consent is a criminal offence (section 201 of the Criminal Code). Also do not dictate credentials or health data about other people.

6. Speech to text and sorting by an AI

If cloud processing is switched on, your recording goes through our service to a transcription service, and the recognised text may be passed to Anthropic for sorting. Processing takes place on servers that may be located outside the European Union, including in the United States.

This processing can be switched off in the settings. The app then sorts on the device. Details are in the privacy policy.

AI output can be wrong, incomplete or inappropriate. It is not the result of human review.

7. Quota and fair use

Cloud processing costs us money per minute. There is therefore a monthly quota of voice minutes, plus limits on the length of a single recording and on file size. When the quota is used up the app does not block, it keeps sorting on the device.

Automated access to our service outside the app is not permitted.

8. Paid features

The core features are free. Extended features may be offered for a fee, in particular a subscription with a larger quota of voice minutes.

Prices may change. A change applies from the next renewal period only and is announced in advance.

9. Right of withdrawal

As a consumer you generally have a fourteen day right of withdrawal for contracts about digital content. Because purchases are handled through the App Store, withdrawal follows the Apple Media Services Terms and Conditions. Request refunds directly from Apple there.

If you exceptionally obtain a paid service directly from us, the right of withdrawal expires early once we have begun performance after you expressly agreed that we may begin before the withdrawal period ends and confirmed that you thereby lose your right of withdrawal.

10. What you may not do

11. Availability and changes to the app

We aim for reliable operation but do not owe any particular level of availability. Maintenance, faults and outages at service providers can cause interruptions. We may develop, change or discontinue features. If a feature you paid for is removed, you may cancel a running subscription at the next possible date.

12. Maintenance and support

We alone are responsible for maintenance and support. Apple has no obligation whatsoever to furnish any maintenance or support services. You can reach us at info@pikproduction.com.

13. Defects and warranty

The statutory provisions on defects in digital products apply. We alone are responsible for any warranties, not Apple.

In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you, if one was paid. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app. We alone are responsible for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty.

14. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulent concealment of a defect, to the extent of any guarantee we have given, and under the German Product Liability Act.

For slightly negligent breach of a material contractual obligation, meaning an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely, our liability is limited in amount to the foreseeable damage typical for this type of contract. Otherwise our liability is excluded.

Not covered are disadvantages arising from faulty recognition or sorting and from a missed reminder, unless we acted with intent or gross negligence. See section 2.

These provisions also apply to the personal liability of our legal representatives and agents.

15. Product claims

We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and use of the app. These include in particular

  1. product liability claims,
  2. any claim that the app fails to conform to any applicable legal or regulatory requirement, and
  3. claims arising under consumer protection, privacy or similar legislation.

16. Intellectual property rights

In the event of any third party claim that the app infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of any such claim.

The app, its source code, its design, the name Mindarin and the mandarin mark are protected by copyright and trade mark law and remain our property.

17. Legal compliance and export rules

By using the app you represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You also comply with all applicable export control rules.

18. Third party terms

You must comply with applicable third party terms of agreement, in particular the Apple Media Services Terms and Conditions and the terms of your mobile network operator.

19. Apple as third party beneficiary

Apple and Apple's subsidiaries are third party beneficiaries of these terms of use. Upon your acceptance of these terms, Apple will have the right, and is deemed to have accepted the right, to enforce these terms against you as a third party beneficiary.

20. Privacy

How we handle your data is set out in the privacy policy.

21. Term and termination

Use of the free features is open ended. You can stop at any time by deleting the app; your data is removed with it. We may terminate this agreement without notice for good cause, in particular for serious breaches of section 5, 7 or 10.

22. Changes to these terms

We may change these terms where there is an objective reason to do so. We will inform you at least 30 days in advance in the app or on this page. If you do not object before the change takes effect, the changes are deemed accepted; we will point this out separately in the notice. If you object, the agreement ends when the change takes effect.

23. Governing law and dispute resolution

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you have your habitual residence in another member state of the European Union, the mandatory consumer protection provisions of that state remain unaffected. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Hannover.

European Commission platform for online dispute resolution: ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

24. Final provisions

Should any provision be or become invalid, the validity of the remaining provisions is unaffected. The German version prevails; translations are provided for convenience.

25. Provider and contact

Pik Production GmbH
Georgsstrasse 38
30159 Hannover
Germany

Managing director: Jan Pulfer
District court of Hannover, HRB 227341
VAT identification number: DE369013882

Questions, complaints and claims about the app:
info@pikproduction.com

Further mandatory information is in the legal notice.